CARE & REPAIR
We profoundly believe in a beautiful & natural aging process of all things in life including our jewelry.
We therefore initially choose materials & metal finishing that support this philosophy.
For our "healthy" & beautiful aging of your, please follow our jewelry-care instructions bellow
We provide a 1 year warranty repair service. This covers craftsmanship faults only, the warranty does not cover wear and tear from regular use, or loss of an item.
Please note that it is the customers' responsibility to accurately confirm their ring size * If an error is made, and your piece needs re-sizing or re-making, then there will be a fee of 300 NIS + VAT. To start this process, we require the ring to be unworn and in perfect condition
We do not repair works that have been badly treated or have lost their plating from over use.
All repairs are subject to shipping charges *
GOLD PLATED & GOLD-FILLED ITEMS
All of our gold plated & gold-filled jewelry is created by hand of sterling silver & plated with genuine 18 karat gold (3 microns & 5 microns for gold-filled items); nevertheless please note that all plated metals will naturally tarnish over time with much wear.
NATURAL STONES & PEARLS
All of our carefully selected stones & pearls are natural materials, therefore slight variations and distinctions are possible.
Please note special care should be given to any items featuring natural stones & pearls since they are natural & delicate.
OUR JEWELRY CARE RECOMMENDATION
Limit exposure to direct sunlight is recommended.
Keep all jewelry dry and put them on after use of cosmetic and body products; water, lotion, fragrances & any other oil or water-based product will increase the likeliness of tarnishing. gold-filled jewelry is created by hand of sterling silver & plated with genuine 18 karat gold (3 microns & 5 microns for gold-filled items); nevertheless please note that all plated metals will naturally tarnish over time with much wear.
Avoid wearing your jewelry at the beach, swimming pool, or while exercising or playing sports.
Chlorine & related chemicals can severely discolor & damage jewelry as well as loosen stones and settings.
Limit contact with rough surfaces and other metals in order to avoid scratching and changes in color.